The purpose of this privacy policy

The purpose of this privacy policy is to inform users of our site of the personal data we will collect and the following information, where applicable:

  1. The personal data we will collect
  2. Use of the data collected
  3. Who has access to the data collected
  4. The rights of the users of the site
  5. The site’s cookie policy

This privacy policy operates in conjunction with the terms and conditions of use of our site.

Applicable Laws

This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (LPRPDE).

The General Data Protection Regulations (RGDP) govern all data protection policies, regardless of the location of the site. This Privacy Policy is intended to comply with the RGDP. If there are any inconsistencies between this policy and the RGDP, the RGDP will apply.

For residents of the State of California, this Privacy Policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are any inconsistencies between this document and the CCPA, state law will apply. If we find any inconsistencies, we will amend our policy to comply with the relevant law.


Pixel Facebook and Audience Pixel

Enertrak Inc. uses Facebook pixels to design target groups and similar audiences to serve ads on the platform. Change your privacy settings on your Facebook account at any time:

Google Display

Enertrak Inc. uses the Google Display platform to target visitors to its web pages with remarketing campaigns on its product and service offerings. These ads are found on partner sites in the Google Ads network.

Modify your navigation settings on your device at any time:

You can disable the use of Google Marketing Platform cookies at any time via:


Users agree that by using our site, they consent to:

  1. the terms and conditions set forth in this Privacy Policy, and
  2. the collection, use and retention of the data listed in this policy.

Personal Data We Collect

Data collected in a automatic way

We do not collect any data automatically on our site.

Data collected in a non-automatic way

We may also collect the following data when you perform certain functions on our site:

  1. First and Last Name
  2. Email
  3. Telephone number
  4. Information

These data can be collected using the following methods:

  • Communication with a Mitsubishi Electric Air Conditioning & Heating Expert.

Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect additional data without informing you in advance.

How we use personal data

Personal data collected on our site will be used only for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose.

The data we collect when the user performs certain functions may be used for the following purposes:

  • Communications

With whom we share personal data


We may disclose to any member of our organization such user data as is reasonably necessary to fulfill the purposes set forth in this policy.

Third Parties

We may share user data with the following third parties:

  • Digital Agency

We may share User Data with third parties for the following purposes:

  • Clicked Links

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures

We undertake not to sell or share your data with third parties, except in the following cases:

  1. if required by law
  2. if it is required for any legal proceedings
  3. to prove or protect our legal rights
  4. to purchasers or potential purchasers of this company in the event that we seek to sell the company

If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

How long we store personal data

We do not retain user data beyond what is necessary to fulfill the purposes for which it is collected.

How we protect your personal data

To ensure your security is protected, we use the SSL security protocol to transmit personal information through our system.

While we take all reasonable precautions to ensure that our user data is secure and users are protected, there is always a risk of harm. The Internet as a whole can, at times, be insecure and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.


The RGPD specifies that persons under 15 years of age are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.

Your rights as a user

As a user, you have the right to access all your personal data that we have collected. In addition, you have the right to update or correct any personal data in our possession provided it is acceptable under the law.

You may choose to withdraw or change your consent to the collection and use of data at any time, provided that it is legally acceptable to do so and you have informed us within a reasonable time.

How to Change, Delete or Challenge the Data Collected

If you wish to have your information deleted or changed in any way, please contact our Privacy Officer here:

Enertrak Inc.
2875, Jules-Brillant
Laval, QC
H7P 6B2
(1800) 896-0797

Cookie Policy

A cookie is a small file, stored on a user’s hard drive by the website. Its purpose is to collect data about the user’s browsing habits.

You can choose to be notified each time a cookie is sent. You may also choose to disable cookies entirely in your Internet browser, but this may diminish the quality of your user experience.


This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are aware of any updates. If necessary, we may notify users by email of changes to this policy.


If you have any questions, please do not hesitate to contact us using the following:

(1800) 896-0797

2875, Jules-Brillant, Laval, QC, H7P 6B2